Terms of Delivery and Receipt of Goods

1. General Provisions

These terms regulate the procedure for the delivery and receipt of goods purchased from the Dynamo Physical Culture and Sports Society of Ukraine (hereinafter referred to as the 'Seller') through the official website.

The purchase of goods implies the Buyer's full acquaintance with and acceptance of these terms.

2. Delivery Methods

• Delivery is carried out exclusively by Nova Poshta within Ukraine.
• Delivery is possible to a branch or by courier to the address.
• Delivery cost is paid by the Buyer upon receipt, unless otherwise specified.

3. Delivery Timeframes

• Order processing: 1–3 business days after payment confirmation.
• Delivery time depends on the region and the logistics of the delivery service.

4. Receipt of Goods

• The Buyer must check the packaging condition and completeness of the goods upon receipt.
• Receipt is possible upon presentation of a document or tracking number.

5. Special Conditions

• Delivery of the club card is only possible after manufacturing is complete and payment is confirmed.
• The Seller is not responsible for delays caused by logistics partners.
• Repeated delivery is at the Buyer's expense if the parcel was not collected on time.